Retail Asia Conference
Navigating the Future: The New Era of Retail
Join us at RACE 2025 for an in-depth exploration of the evolving retail landscape under the theme “Navigating the Future: The New Era of Retail”. This conference will feature esteemed industry experts and thought leaders sharing their insights on three key areas. First, the programme will delve into the transformative impact of AI & Retail Technology Evolution, highlighting how these advancements are reshaping operational efficiency and customer engagement. Next, we will explore Innovation & Future Retail Experiences, examining the latest trends that are defining compelling customer journeys. Finally, the conference will address Strategic Market Expansion & Other Developments, providing valuable insights into effective strategies for entering new markets and meeting diverse consumer needs. Don’t miss this opportunity to connect with leaders in the retail sector and gain actionable insights that will drive your business forward.
| Date: | 3 September 2025 (Wed) |
| Time: | 10:00 – 17:00 |
| Venue: | Main Stage, Hall 5, Hong Kong Convention & Exhibition Centre |
| Fee: | US$15 |
Strategic Partners
Registration Details
STEP 1
Complete the registration form
STEP 2
Upon registration, we will promptly contact you with payment instructions
STEP 3
Complete the payment
Registration is ONLY confirmed upon receipt of full payment
*For group registration, please contact Ms Karen Ng for arrangement: [email protected]
| Conference Programme | |||||||||||||
| 10:00 – 10:15 | Welcome and Opening Remark
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| Session 1: AI & Retail Technology Evolution | |||||||||||||
10:15 – 10:35 | Opening Keynote: Navigating the Future of Retail An overview of the evolving retail landscape and emerging trends.
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10:35 – 10:55 | Navigating Retail’s New Era with AI-Driven Security
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10:55 – 11:15 | Bridging Online and Offline Commerce with AI • Smart retail and smart consumer trends
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| Coffee Break | |||||||||||||
11:40 – 12:15 | Panel Discussion Creating Seamless Omnichannel Experiences • AI-powered recommendation engines
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| Lunch Break | |||||||||||||
| Session 2: Innovation & Future Retail Experiences | |||||||||||||
13:40 – 14:00 | The Evolution of Experiential Retail • Creating memorable in-store experiences that drive loyalty and increase dwell time
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14:00 – 14:20 | Unlocking Southeast Asia’s eCommerce Goldmine: • Decoding Southeast Asia’s Digital Landscape
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14:20 – 14:40 | Emerging Payment Technologies • The rise of digital wallets, payment innovation and super apps in Asia and other continents
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14:50 – 15:25 | Panel Discussion Future Predictions and Strategic Recommendations • Next wave of innovations in eCommerce and payments
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| Coffee Break | |||||||||||||
| Session 3: Strategic Market Expansion & Other Developments | |||||||||||||
15:40 – 16:10 | Panel Discussion Global Market Entry Strategies • Market assessment frameworks and risk evaluation
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16:20 – 16:55 | Panel Discussion Retail Reimagined: Innovating for Tomorrow
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| 16:55 – 17:00 | Closing Remarks Summary of key takeaways and the future outlook for the retail industry.
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*tentative programme as of 06 August 2025, above listed session topics and tentative speakers are subject to change
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10:30 – 11:00 |
Opening Remarks
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11:00 – 11:40 |
Sharing of Overseas Retail Markets |
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11:40- 12:25 |
Panel Discussion: |
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12:25 – 12:45 |
The Future of Seamless Commerce |
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| Lunch Break | |
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14:00 – 14:45 Join us for an engaging 45-minute panel discussion as we delve into the future of retail in the age of Generative AI. Our esteemed experts will explore key topics, shedding light on how cutting-edge technologies are reshaping the retail experience. Agenda Highlights Client Journeys Redefined: Marketing and Royalty Optimization: Global Horizons: Moderator Panellists Mr Angus Tsang Mr Ken Or |
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14:45 – 15:45 As the global tourism industry and buyers’ behaviour continue to evolve in an unprecedented pace, better understanding and analysing travellers’ nowadays purchasing behaviour will be the trump card for business success. The expert travel retail panellists in this session will provide a dissection of the fascinating world of tourism and explore the various consumption patterns exhibited by travellers. By deep dive examining the choices of tourists make when acquiring goods, services, and experiences, participants can gain valuable insights into their preferences, motivations, and the impact of their consumption on local economies, cultures, and the environment. Join us as we unravel the complexities of travellers’ consuming cognition and shed light on their significance in shaping the future of travel. Moderator Panellists Mr Kenny Shum |
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15:45 – 16:30 Join Olivia Lee, Web3 Strategist and Co-founder of LIVVIUM, as she embarks on a visionary exploration into the future of retail- a domain where digital innovation meets customer-centric strategies. Olivia will dive into the pioneering use cases that redefine shopping experiences, from integration of cutting-edge AI technologies, digital identities, phygital twins and digital product passports to the personalized intricacies of the customer journey. With a keen eye on the transformative potential of Web3, Olivia will unveil the new era that awaits us in the retail landscape. Ms Olivia Lee Panel Discussion Moderator Panellists Mr Lewis Lupton Ms Sally Yau |
