Retail Asia Conference
Navigating the Future: The New Era of Retail
Join us at RACE 2025 for an in-depth exploration of the evolving retail landscape under the theme “Navigating the Future: The New Era of Retail”. This conference will feature esteemed industry experts and thought leaders sharing their insights on three key areas. First, the programme will delve into the transformative impact of AI & Retail Technology Evolution, highlighting how these advancements are reshaping operational efficiency and customer engagement. Next, we will explore Innovation & Future Retail Experiences, examining the latest trends that are defining compelling customer journeys. Finally, the conference will address Strategic Market Expansion & Other Developments, providing valuable insights into effective strategies for entering new markets and meeting diverse consumer needs. Don’t miss this opportunity to connect with leaders in the retail sector and gain actionable insights that will drive your business forward.
Date: | 3 September 2025 (Wed) |
Time: | 10:00 – 17:15 |
Venue: | Main Stage, Hall 5, Hong Kong Convention & Exhibition Centre |
Fee: | US$15 |
Strategic Partners


Conference Registration
Registration Details
STEP 1

Log in or register your RACE account
STEP 2

Fill in your personal information and the questionnaire to complete the visitor registration (if you have completed the registration procedure earlier, the system will automatically skip this part)
STEP 3

Select ‘Retail Asia Conference’ and pay
Registration is ONLY confirmed upon receipt of full payment
*For group registration, please contact Ms Rachel Gao for arrangement: [email protected]
Conference Programme | |||||||||||||||
10:00 – 10:05 | Welcome and Opening Remark
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Session 1: AI & Retail Technology Evolution | |||||||||||||||
10:05 – 10:25 | Opening Keynote: Navigating the Future of Retail An overview of the evolving retail landscape and emerging trends.
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10:25 – 10:45 | Navigating Retail’s New Era with AI-Driven Security
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10:45 – 11:05 | Bridging Online and Offline Commerce with AI • Smart retail and smart consumer trends
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11:05 – 11:25 | Revolutionizing Retail Loyalty: Harnessing AI and CRM for Personalized Receipt Recognition, Gamification, and Customer Engagement
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Coffee Break | |||||||||||||||
11:40 – 12:20 | Panel Discussion Creating Seamless Omnichannel Experiences • AI-powered recommendation engines
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12:20 – 12:35 | <<Technology Showcase>> Fireside chat
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Lunch Break | |||||||||||||||
Session 2: Innovation & Future Retail Experiences | |||||||||||||||
13:50 – 14:10 | The Evolution of Experiential Retail • Creating memorable in-store experiences that drive loyalty and increase dwell time
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14:10 – 14:30 | Unlocking Southeast Asia’s eCommerce Goldmine: • Decoding Southeast Asia’s Digital Landscape
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14:30 – 14:50 | Hong Kong Retail 2025: From Gaps to Growth • The shift in consumer expectations and the way they shop
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14:50 – 15:05 | <<Technology Showcase>> Fireside chat
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15:05 – 15:45 | Panel Discussion Future Predictions and Strategic Recommendations • Next wave of innovations in eCommerce and payments
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Coffee Break | |||||||||||||||
Session 3: Strategic Market Expansion & Other Developments | |||||||||||||||
15:55 – 16:30 | Panel Discussion Global Market Entry Strategies • Market assessment frameworks and risk evaluation
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16:30 – 16:45 | <<Technology Showcase>> Fireside chat
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16:45 – 17:25 | Panel Discussion Retail Reimagined: Innovating for Tomorrow
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17:25 – 17:30 | Closing Remarks Summary of key takeaways and the future outlook for the retail industry.
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*tentative programme as of 27 August 2025, above listed session topics and tentative speakers are subject to change